15.05.24

Your Rights as an Airline Passenger

As an airline passenger, you have rights that are protected by law. Knowing your rights can help you in situations such as delays, cancellations, or lost luggage. This article will discuss your key rights as an airline passenger.

Right to Compensation

You have the right to receive compensation if your flight is delayed or canceled. Aviation law sets specific conditions that must be met to qualify for compensation.

Right to Accommodation

If your flight is delayed overnight, the airline should provide accommodation and transportation to the hotel. This is part of their responsibility towards passengers.

Right to Information

Airlines are required to provide clear and accurate information about your flight. This includes any schedule changes, delays, or cancellations.

Right to Claim Compensation

If your luggage is lost or damaged, you have the right to claim compensation from the airline. Keep all receipts and relevant documents to support your claim.

Right to Alternative Services

If your flight is canceled, the airline should offer an alternative flight or refund your money. You can also choose a flight on a different date without additional costs.

Right to Refund

If your flight is canceled and you do not want an alternative flight, you are entitled to a full refund. Make sure you understand the refund conditions before making a decision.

Right to Customer Support

Airlines must provide effective customer support to assist you with any issues or inquiries. Do not hesitate to ask for help if needed.

Conclusion

Knowing your rights as an airline passenger is crucial to ensure you are treated fairly and receive appropriate compensation. Always keep complete documentation and understand the claims procedure to protect your rights.